windows crash to desktop

Some users are reporting a crash to desktop as shown in the following hs_err stack trace.

This is using JDK 1.4.1_05 on Windows XP. Any ideas what might cause this - has this been resolved in 1.4.2? This is an intermittent issue and we haven’t yet been able to create a reproducable case.

Thanks,

-Doug

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D2C15BB
Function=[Unknown.]
Library=C:\Program Files\ddpoker\jre\bin\jsound.dll

NOTE: We are unable to locate the function name symbol for the error
      just occurred. Please refer to release documentation for possible
      reason and solutions.


Current Java thread:
      at com.sun.media.sound.MixerThread.runNative(Native Method)
      at com.sun.media.sound.MixerThread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00455000       C:\Program Files\ddpoker\poker.exe
0x77F50000 - 0x77FF7000       C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000       C:\WINDOWS\system32\kernel32.dll
0x77DD0000 - 0x77E5D000       C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78087000       C:\WINDOWS\system32\RPCRT4.dll
0x77D40000 - 0x77DCC000       C:\WINDOWS\system32\USER32.dll
0x7E090000 - 0x7E0D1000       C:\WINDOWS\system32\GDI32.dll
0x77C00000 - 0x77C07000       C:\WINDOWS\system32\VERSION.dll
0x6D340000 - 0x6D46C000       c:\program files\ddpoker\jre\bin\client\jvm.dll
0x76B40000 - 0x76B6C000       C:\WINDOWS\System32\WINMM.dll
0x77C10000 - 0x77C63000       C:\WINDOWS\system32\MSVCRT.dll
0x6D1E0000 - 0x6D1E7000       c:\program files\ddpoker\jre\bin\hpi.dll
0x6D310000 - 0x6D31E000       c:\program files\ddpoker\jre\bin\verify.dll
0x6D220000 - 0x6D239000       c:\program files\ddpoker\jre\bin\java.dll
0x6D330000 - 0x6D33D000       c:\program files\ddpoker\jre\bin\zip.dll
0x10000000 - 0x10012000       C:\Program Files\ddpoker\DDClassLoader.dll
0x6D000000 - 0x6D106000       C:\Program Files\ddpoker\jre\bin\awt.dll
0x73000000 - 0x73023000       C:\WINDOWS\System32\WINSPOOL.DRV
0x76390000 - 0x763AC000       C:\WINDOWS\System32\IMM32.dll
0x771B0000 - 0x772D4000       C:\WINDOWS\system32\ole32.dll
0x6D190000 - 0x6D1E0000       C:\Program Files\ddpoker\jre\bin\fontmanager.dll
0x10100000 - 0x1010E000       C:\Program Files\Logitech\SetPoint\KEMHook.dll
0x74720000 - 0x74764000       C:\WINDOWS\System32\MSCTF.dll
0x0DBF0000 - 0x0DC00000       C:\WINDOWS\System32\tabhook.dll
0x10200000 - 0x10215000       C:\Program Files\Logitech\SetPoint\lgscroll.dll
0x6D290000 - 0x6D2AE000       C:\Program Files\ddpoker\jre\bin\jpeg.dll
0x6D110000 - 0x6D133000       C:\Program Files\ddpoker\jre\bin\cmm.dll
0x0D9A0000 - 0x0D9B0000       C:\WINDOWS\System32\ctagent.dll
0x605D0000 - 0x605D8000       C:\WINDOWS\System32\mslbui.dll
0x77120000 - 0x771AB000       C:\WINDOWS\system32\OLEAUT32.DLL
0x6D140000 - 0x6D162000       C:\Program Files\ddpoker\jre\bin\dcpr.dll
0x6D2E0000 - 0x6D2EE000       C:\Program Files\ddpoker\jre\bin\net.dll
0x71AD0000 - 0x71AD8000       C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC4000       C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000       C:\WINDOWS\System32\WS2HELP.dll
0x6D2F0000 - 0x6D2F8000       C:\Program Files\ddpoker\jre\bin\nio.dll
0x6D2B0000 - 0x6D2D1000       C:\Program Files\ddpoker\jre\bin\jsound.dll
0x72D20000 - 0x72D29000       C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000       C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000       C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000       C:\WINDOWS\System32\midimap.dll
0x76C90000 - 0x76CB2000       C:\WINDOWS\system32\imagehlp.dll
0x6D510000 - 0x6D58D000       C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000       C:\WINDOWS\System32\PSAPI.DLL

Local Time = Sun Jul 04 00:58:28 2004
Elapsed Time = 14648
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.1_05-b01 mixed mode)
#

Whatever was causing this is apparently resolved in 1.4.2_05 (or somewhere in between that and 1.4.1_05). I released a new installer and the issue seems to have gone away.