Great Incredibuilder rating (4.5) on JavaGameTome reset by error

Sorry, I know it’s not the appropriate way to communicate this but JGT support didn’t read my last email so I guess this way I have more chance to be read. I sent an email yesterday to inform support that finally I wanted to keep the votes untouched but unfortunately I think my email wasn’t raid and my previous request (bad one) was executed. :’( Do you think you could be able to rollback that reset? I not, it’s not the end of the world.

Thanks

Is there someone who could contact the support via other private means? Is there other contact people. Kingashi?