Yeah. I have a Inspiron 4100. It’s OK, but not great. I got it because it was lighter than the 8100’s. I’d been unimpressed by Dell’s service in the past, so I got only the basic one year warrentee. Here’s what happened so far:
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it shipped with about 7 bad pixels. I asked to get it fixed, but they said that was normal. I then asked to return it and they exchanged it for one with no bad pixels. That left a bad taste, but at least I got a good screen out of the deal.
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after a few months it became very difficult to start or shut it down via the power button. I didn’t want to mail it back, so I lived with this.
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after one year, the hinges started creaking and the battery life went to about 30 minutes. I ended up buying a better battery from ebay.
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after about one and a half years the right LCD hinge broke. Bummer. I lived with it like this, using an external monitor instead.
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after about two years the hard drive froze solid. At this point, I got tired of the problems and replaced the hard drive and bought a new upper panel from Dell parts. It was more difficult than I imagined to buy from Dell spare parts, but it was much cheaper than the repair price they want. Replacing the panel was pretty easy. I thought I was done with repairs.
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now (just a bit more than two years later) the LCD inverter is dying. The LCD won’t display unless I boot on battery power, and then makes a high pitch hum. This is quite annoying! And worse, I have the option of getting a completely new LCD screen from Dell (at like $600 or so) or hunting around for the right LCD inverter.
During my research into the repairs, I found these are all common problems with Insiprons. The Lattitude models we have at work are better constructed, but still have component failures. The best part of Dell’s support seems to be its diehard members in the Dell forums. Email support is awful, but you can get your point across after a few exchanges. Phone support is hit or miss, but mostly miss.
Personally, I’m ready for an Apple laptop, but I’m holding out for a G5 (or at least a dual core G4). I’m typing this on a Powermac G5, which is very impressive.
If I had to get a PC laptop, I’d look into IBM. Or consider the laptop disposable.
[edit] I should have added that it runs Linux pretty well. Well, except for the build-in winmodem.