The backer thing. If anything, that lost them the most support. I was suppose to get my Ouya in April, and it didn’t get here until early July. It was just ridiculous how they were ignoring the hundreds and thousands of complaints and support tickets about them not holding their end of the deal (in terms of kickstarter promises). It wouldn’t have been so bad if they would have at least acknowledged the issue. But, no. They would not give us any information whatsoever. There are still people who haven’t got their backer console and those people are still being ignored.
This company is very obviously run by a bunch of people who A) Don’t know how to run a company and B) Think it’s okay to promise the world, and only deliver it half-ass’d.
All that said, the console is neat, to say the least. The bugs and controller issues ruin a lot of the experience, but it’s still fun to mess with.
I would completely agree that the hardware shouldn’t be upgraded yearly, like other consoles. But, it’s not like other consoles. It’s an android machine. Android phones come with all different hardware configurations, yet devs still put out games to support what they can. To me, for Ouya to upgrade once per year isn’t a big deal. If it were to cost the same as a smart phone, that’d be a different story. But, it’s only $100. At the end of the day, Ouya is just an android phone that can’t make calls and comes with a controller, so why not upgrade it at the same rate as phone manufacturers?